Contact Game Hub Arena

Last updated: May 2026

Game Hub Arena uses email-based contact across distinct addresses for different purposes. The routing reduces noise across categories and lets us apply appropriate response times.

The four addresses

info [at] gamehubarena [punto] fun

For: general inquiries, catalog corrections, partnership requests, permission requests beyond fair use, content-rating disputes, catalog requests for missing games, developer game-submission requests, press inquiries.

Response time: typically 5-7 business days; partnership / commercial inquiries may take longer for review.

dmca [at] gamehubarena [punto] fun

For: DMCA notices, EU / Italian copyright takedown requests, rights-holder takedowns, copyright permission requests where formal legal process is anticipated.

Response time: highest priority. Acknowledged within 7 business days; substantive removal action within 3 business days of valid notice. The procedure is on DMCA.

privacy [at] gamehubarena [punto] fun

For: data-protection inquiries, GDPR rights requests (access, rectification, erasure, restriction, portability, objection, consent withdrawal), CCPA / CPRA rights requests, parental concerns about a minor's interaction with the Site, cookie / consent questions.

Response time: within 30 days under GDPR Art. 12(3); extendable to 60 days for complex requests with notice. CCPA / CPRA standard timelines for California-resident requests. Parental safety concerns expedited (typically within 7 business days).

abuse [at] gamehubarena [punto] fun

For: reports of inappropriate games reaching minors, problematic AdSense ad creatives, problematic in-game ad behavior, content that may violate the Site's Content Standards categorical exclusions, safety concerns generally.

Response time: safety-related reports highest priority — typically within 24-48 hours for urgent matters; routine reports within 7 business days. Inappropriate-content reports involving minors get immediate review with NCMEC reporting framework where applicable per Children's Privacy.

What to include in any contact

• The URL of the catalog entry, game page, or content the inquiry concerns.
• A clear subject line that fits the category (e.g., "DMCA: [game]" for takedown; "Catalog correction: [game]" for metadata correction).
• Specific, factual framing rather than a general "I have a question."
• For privacy requests, sufficient information for us to identify any data we hold (typically minimal).
• For DMCA notices, the items required by the framework on DMCA.
• For abuse reports, what specifically you observed and where.
• For developer game-submission requests, game URL, developer credit, and confirmation of distribution rights.

Postal address

For formal legal correspondence requiring postal delivery, the postal address is provided through email on request from counsel. We do not publish a residential address publicly. The email address for the request is info [at] gamehubarena [punto] fun with subject line "Postal address request — legal correspondence".

Time-zone and operating cadence

The Site is operated from Italy; correspondence handling is on Central European Time / Central European Summer Time. Responses outside Italian business days may be delayed except for DMCA / safety matters which are handled irrespective of time-zone.

What we do not handle through these channels

• Direct support for individual games. If a specific game is broken or has bugs, the issue is upstream of us. We can remove the game if it consistently fails; we cannot fix the underlying game.
• Game-developer contact relay. If you need to contact a specific game developer, that contact goes through their own channels.
• Catalog-API access for commercial use. The catalog is for end-user discovery; commercial-use API access is not offered.
• "Add my service" / "feature my product" mass requests outside game-developer submissions.
• SEO link-building outreach. Not individually responded to.
• Spam, link-exchange offers, content-syndication pitches.

Why we do not have a contact form

Direct email reaches the operator without a form-handling layer; routing through addresses gives us auditable correspondence trails; and form-based contact has historically been more associated with spam volume than productive correspondence. Email also gives correspondents an artifact of their request, which matters particularly for DMCA correspondence, privacy requests, and safety reports.

Public engagement vs. private correspondence

Public engagement on social media is welcome but not the channel for substantive correspondence (takedowns, privacy requests, abuse reports, content-rating disputes). Substantive matters route through email so they are not lost in social-media noise.

Related pages: About Us · DMCA · Privacy Policy · Children's Privacy · Corrections & Removal Policy