Corrections and Removal Policy

Errors corrected. Takedowns honored. Documented response times.

Corrections & Removal Policy

Last updated: May 2026

This page describes how Game Hub Arena handles two related categories of catalog change: corrections (fixing errors in existing game pages) and removals (taking games out of the catalog). The procedures differ: corrections are typically routine maintenance; removals can be DMCA-driven, content-standards-driven, broken-game-driven, or developer/rights-holder-requested.

Part 1: Corrections

How corrections are identified

  • Reader reports. Most catalog errors are caught by readers. Email info [at] gamehubarena [punto] fun with subject line Correction.
  • Source-feed cross-referencing. Periodic spot-checks against the source feeds (CloudArcade, GameDistribution, etc.) surface metadata inconsistencies.
  • Broken-game detection. Automated checks identify games that have stopped working (broken asset hosting, deprecated dependencies); broken games are removed or restored.
  • Developer updates. Where developers update their games (new versions, bug fixes), the catalog metadata may need updating.

Severity classification

Critical errors

Errors that materially mislead users about what a game is. Examples: wrong developer attribution; wrong game-page genre that affects discovery; content rating that is meaningfully too lenient (a violent game rated for general audiences); thumbnail / preview image for a different game entirely.

Response standard:

  • Correction within 24-48 hours of identification.
  • Correction notice in the change log.
  • Where the error has been propagated through search-engine indexing, the corrected entry is what indexers update to over the following week.

Substantive errors

Outdated metadata; missing genre tag; incomplete rating flag; description that no longer matches the current version of the game; broken or stale internal links.

Response standard: correction within 7 days of identification. Note in change log.

Minor errors

Typos, formatting issues, cosmetic issues. Production-level rather than substantive errors.

Response standard: fixed when noticed.

Content-rating reviews

Reader feedback that a content rating is wrong (too lenient or too strict) triggers a content-rating review. The framework on Content Ratings is applied; the rating is adjusted if the framework supports the change. Where feedback comes from a parent concerned that a game is mis-categorized, the review is expedited.

Part 2: Removals

DMCA-driven removals

Where a rights holder issues a valid DMCA notice, the procedure on DMCA applies:

  • Acknowledged within 7 business days.
  • Substantive response within 3 business days for procedurally-valid notices.
  • The complaining party is notified of the action taken.
  • Counter-notice procedure is available where the takedown is believed to be in error.

Content-standards-driven removals

Where games are identified as not meeting Content Standards (a real-money gambling game that slipped through, an adult-content game disguised as casual, a malware-adjacent game), the game is removed.

Response standard: removal as soon as identified. Where the game was added based on insufficient screening, the screening process is reviewed.

Broken-game removals

Games that no longer work technically:

  • Developer asset hosting has gone offline.
  • Game depends on deprecated browser features (Flash, deprecated WebGL extensions).
  • Source feed has removed the game.
  • Modern browser security policies have made the game unrunnable.

Broken games are removed from the catalog (rather than left as broken-experience entries that frustrate users).

Developer-requested removals

Where a game developer requests removal of their game from the catalog (without invoking DMCA), the request is honored:

  • Developers may request removal because they have updated the game and removed the older version, because they have changed distribution licensing, because they have decided to take the game offline.
  • The request is honored within 3 business days.
  • No DMCA notice is required for developer-requested removals; we trust developer requests.

Source-feed removals

Where a source feed (CloudArcade game feed, GameDistribution feed, etc.) removes a game, our catalog is updated accordingly. The catalog tracks source-feed changes and reflects them in catalog state.

User-requested removals

Where individual users have a specific concern about a game in the catalog (e.g., a content-rating dispute that escalates), the request is evaluated individually. Most are resolved through the corrections process (rating adjustment) rather than removal.

Restoration after removal

Where a removal was made in error, restoration is possible:

  • DMCA counter-notice procedure per DMCA.
  • Content-standards reconsideration where new information indicates the original removal was wrong.
  • Developer re-engagement where the developer changes position about distribution.
  • Source-feed restoration where the source feed re-includes the game and our automated import re-adds it.

Change log and version history

The catalog maintains a change log for substantive corrections and removals. The log is internal but available to reviewers (rights holders, regulators) on legitimate request.

What we do not do

  • We do not silently remove games to avoid acknowledging error or takedown.
  • We do not refuse takedown requests based on convenient interpretations of fair use.
  • We do not selectively apply standards based on a game's popularity.
  • We do not retain games that violate categorical exclusions on Content Standards.

How to report an error or request removal

  • Catalog corrections: info [at] gamehubarena [punto] fun with subject line Correction.
  • DMCA notices and rights-holder takedowns: dmca [at] gamehubarena [punto] fun per DMCA.
  • Content-rating disputes: info [at] gamehubarena [punto] fun with subject line Rating dispute.
  • Inappropriate game reports: abuse [at] gamehubarena [punto] fun.
  • Privacy / parental concerns: privacy [at] gamehubarena [punto] fun.
  • Developer removal requests: info [at] gamehubarena [punto] fun with subject line Developer removal request and reasonable proof of authorship.

Related pages: DMCA · Content Standards · Content Ratings · Contact Us · About Us